ph: 0508 466 466

email: karenhelpdesk@team.telstraclear.co.nz

hours of operation: 0500 to 2100, Monday to Friday

The KAREN Service Desk is your first point of contact for:

• Network interruptions (domestic and international)
• Service queries
• Requests for assistance with time critical research and education opportunities
• Notifications from members who will be undertaking work that might cause a loss of service between their edge device (router or switch) and the KAREN core network

This service is provided by Sytec in partnership with TelstraClear.

Update 7 July 2008